Welcome to Pulse Pilates! To ensure a clean, safe, and professional environment for everyone, please kindly review and follow the policies below:
We highly recommend clients who are new to Reformer Pilates to complete 5 basic classes before progressing to more advanced classes.
Phones must be set to silent or turned off before class.
No phone use (calls or texting) is allowed during sessions.
If you are pregnant, injured, or have any medical condition, please inform your instructor before class.
Always listen to your body and exercise within your own limits. You are responsible for your own safety.
Please clean all equipment after use with the disinfectant provided.
Be respectful of the space and leave it as you found it
All packages and memberships are non-refundable and non-transferable.
Please check the validity period of your packages before purchase.
Attire/Grip socks: Wear comfortable clothing suitable for movement.
Grip socks must be worn at all times during your Pilates class for hygiene and safety reasons. Grip socks can be purchased at the studio.
Shoes must be removed before entering the workout area.
Kindly leave your shoes in the designated area to help keep the space clean.
All classes must be booked in advance via our app or website.
If you need to cancel, please do so at least 6 hours before class to avoid charges.
Late cancellations or no-shows may result in the loss of that session or a penalty.
If the minimum attendance is not met (at least 3 participants for group classes), the studio reserves the right to cancel the class up to 2 hours before the scheduled time.
Please arrive 5 to 10 minutes early to prepare and settle in.
If you arrive more than 10 minutes late, you may not be allowed to join the class for safety reasons.
