Studio policies.

New to Reformer Pilates? We highly recommend completing 5 basic classes before progressing to more advanced levels — it builds the control and confidence that make every session that follows so much better.

• All classes must be booked in advance via our app or website.
• To cancel, please do so at least 6 hours before class to avoid charges.
• Late cancellations or no-shows may result in the loss of that session or a penalty.
• If minimum attendance isn't met (at least 3 participants), we may cancel the class up to 2 hours before the scheduled time.

• Please arrive 5–10 minutes early to prepare and settle in.
• If you arrive more than 10 minutes late, you may not be able to join the class, for safety reasons.

• Wear comfortable clothing suitable for movement.
• Grip socks are required at all times during class for hygiene and safety. They can be purchased at the studio.

• Shoes must be removed before entering the workout area.
• Kindly leave them in the designated area to help keep the space clean.

• Phones must be on silent or switched off before class.
• No calls or texting during sessions — this is your time to switch off.

• If you are pregnant, injured or have any medical condition, please inform your instructor before class.
• Always listen to your body and work within your own limits — you are responsible for your own safety.

• Please clean all equipment after use with the disinfectant provided.
• Be respectful of the space and leave it as you found it.

• All packages and memberships are non-refundable and non-transferable.
• Please check the validity period of your package before purchase.